Marcelle Oakes
Qualified IT Technician
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About
I am a qualified IT technician with hands-on experience and a proven track record in technical support. Additionally, I possess extensive knowledge in administration and data capture. I am a dedicated individual and a quick learner.
Experience
Call centre agent - UDM INTERNATIONAL
(2025-10 - 2025-12)
- Contact number 011 344 9000
Call centre agent timeshares - Market force
- +27 11 792 6460
Administrator and funds operation / Service Desk / Administrator and Funds Operation - FNZ
(2022-03 - 2024-03)
Administrator and funds operation (Mar 2022 - May 2023). Service Desk (April 2023- July 2023). Administrator and Funds Operation (July 2023 - March 2024).
- Contact Person: FNZ 011 302 4000
IT Technician - MATRIX Cresta
(2021-08 - 2022-01)
- Hardware Repair
- Networking (Repair, installation, upgrade)
- Wifi Cabling
- Contact Person: Lucky- 0832583845 (Manager)
IT Technician - MATRIX Bedfordview
(2020-12 - 2021-03)
Practical exercises
- Software installation
- Hardware Repair
- Networking (Repair, installation, upgrade)
- Wifi Cabling
Education
NQF Level 4 - IT Technical Support Use Computing - Sparrow FET College (2020-03 - 2021-03)
Diploma - Computer Architecture A & B, Network Architecture, Client Operating Systems - CTU Auckland Park (2018-01 - 2018-11)
National Senior Certificate - English Home Language, Afrikaans Additional Language, Life Orientation, Mathematical Literacy, Geography, Tourism, Life Science - Hoerskool Die Burger (2017)
