Maria Van Rooyen
Ronel | EXECUTIVE | CLIENT RELATIONSHIP MANAGEMENT | OPERATIONS | PROPERTY
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About
Results-driven professional with 30+ years of experience across aviation security, airport operations, stakeholder management, compliance, customer service and real estate. Proven ability to lead teams, manage complex relationships and deliver service excellence in regulated environments. A highly experienced professional with a strong record of progression, leadership and operational responsibility.
Combines the discipline of aviation and airport operations with the relationship-building, negotiation and customer-focused skills required in senior client, operations and business development environments. Maria is a bilingual South African professional whose career is defined by reliability, leadership, accountability and exceptional relationship management. Her aviation and airport experience has developed a strong foundation in compliance, safety, operational management and stakeholder engagement, while her property career has further strengthened her commercial, negotiation and client advisory capabilities.
Experience
Candidate Property Practitioner at SEEFF (2024-10 – Present)
- Develop buyer and seller relationships; market properties and support transactions.
- Conduct market assessments, facilitate negotiations and deliver client-focused service.
Candidate Property Practitioner at KELLER WILLIAMS REALTY (2023-01 – 2024-10)
- Managed buyer and seller portfolios, property evaluations and negotiations.
- Generated new business through networking and relationship building.
Account Agent – Airfield Services at AIRPORTS COMPANY SOUTH AFRICA (ACSA) (2017-11 – 2022-03)
- Managed strategic relationships with ACSA stakeholders and ensured compliance with aviation safety, environmental and contractual requirements.
- Conducted audits, oversaw airfield operations and reported incidents to management.
Client Manager – Landside Services at AIRPORTS COMPANY SOUTH AFRICA (ACSA) (2010-06 – 2017-10)
- Oversaw Landside operations, contractors and service delivery.
- Conducted audits, managed quality standards, passenger queries, staff rostering and reporting.
Shift Controller / Acting Shift Controller at AIRPORTS COMPANY SOUTH AFRICA (ACSA) (2007-05 – 2010-05)
- Managed rosters, leave, overtime and time-and-attendance systems.
- Handled performance management, industrial relations, incident reporting and staff development.
Senior Security Officer / Security Officer at AIRPORTS COMPANY SOUTH AFRICA (ACSA) (1996-03 – 2008-03)
- Progressed through increasing levels of responsibility in airport security operations.
- Supervised teams, managed deployments, conducted quality assessments and ensured compliance.
Cashier (Temporary) at WOOLWORTHS (1994-04 – 1995-12)
- Cash handling, customer service, stock unpacking and merchandising.
Education
Matric (Grade 12) in Afrikaans HG • English HG • Biology • Home Economics • Needlework • Typing – Bellville High School


