Mbali Sidinana

My name is Mbali Sidinana, a young, driven and dedicated individual. I hold a certificate of Diploma in Management as well as Advanced Diploma in Project Management both completed at the Cape Peninsula University of Technology.

I am currently employed at Webhelp SA for a UK based company called Halfords which is one of the leading motoring and bike retailer as a Customer Service Representative. My daily responsibilities are but not limited to advising on company product/ services and up sellin according to their needs and wants, sending customer queries that are beyond my ability to solve to the relevant departments as well as providing customers with the most exceptional customer service for outstanding customer experience scores.

I am very ambitious about my career and would therefore love to work with your company in order to enhance my knowledge, experience as well as my skill-set.