Mbu Manana

A highly experienced Production Team Leader and Warehouse Operations professional with over 15 years of experience in manufacturing, logistics, warehousing, inventory control, customer service, and team leadership. Proven ability to lead high-performing teams, improve production efficiency, coordinate cross-functional operations, and maintain exceptional quality and safety standards. A dependable and results-driven professional with excellent communication, customer service, and sales support skills.

Experienced in building positive customer relationships, resolving customer concerns, coordinating with suppliers and clients, and delivering outstanding service while meeting business objectives.

Production Team Leader - IAC South Africa

(2020-11 - 2024-07)

• Led production teams to achieve daily production targets.
• Ensured quality standards and production schedules were met.
• Monitored production processes and resolved operational issues.
• Conducted quality inspections and self-control checks.
• Managed labour allocation and productivity.
• Reported machine breakdowns and production downtime.
• Prepared shift reports and production documentation.
• Led daily production meetings and shift handovers.
• Implemented Lean Manufacturing and continuous improvement initiatives.
• Coordinated with Quality, Logistics and Maintenance departments.
• Coached and developed team members.
• Ensured compliance with health and safety regulations.

Acting Team Leader (IMM) - Yanfeng Automotive Global

(2017-06 - 2020-10)

• Supervised daily production activities.
• Led and motivated production teams.
• Delegated work effectively.
• Improved production efficiency.
• Investigated production defects.
• Coordinated with Quality and Maintenance departments.
• Ensured production targets were consistently achieved.

Return Clerk - RTT Logistics

(2013-02 - 2017-02)

• Processed customer returns and product exchanges.
• Inspected returned goods for damage and defects.
• Updated inventory records and warehouse systems.
• Assisted customers with return enquiries.
• Coordinated with warehouse and customer service teams.
• Ensured company return procedures were followed accurately.
• Maintained accurate documentation.

Warehouse Clerk - Professional Food Distributors

(2012-03 - 2013-01)

• Managed warehouse inventory.
• Received and dispatched stock.
• Picked and packed customer orders.
• Coordinated deliveries.
• Processed warehouse documentation.
• Maintained food safety standards.

Truck Receiver - Exclusive Frozen Food

(2008-09 - 2012-02)

• Received and inspected incoming deliveries.
• Verified product quality and quantities.
• Checked temperature compliance.
• Updated inventory records.
• Coordinated with logistics teams.
• Maintained receiving area cleanliness.
• Ensured accurate stock handling.

Grade 12 (Matric) - Umtiza High School (2000 - 2004)