Mbulelo Xinwa

To secure a role in a dynamic and demanding setting that values my skills and experience.I have a diploma in Internal Auditing and I am team player. I'm also computer literate. I have experience in customer service and management skills.

Community Health Worker at Department Of Health (2020-06 – 2022-03)

Community Health Worker at Department Of Health

• Collection, Sorting and Washing Hospital Linen
• Reporting of machine with faults
• Adhering to policies and procedures
• Keeping a clean and safe working environment
• Helping with driving duties
• Packing and loading of clean linen
• Stock Taking
• Cleaning of machines

Customer Service And Hosting Manager at Absa Group (2010-09 – 2014-11)

Customer Service And Hosting Manager at Absa Group

• Managing Teller Functions
• Adhering to cash Management Limits
• Upholding policies and procedures
• Enhance Customer Service
• Driving Sales Targets
• Approval of timesheets and leaves Requests
• DVR Management
• Handling of customer complaints and compliments
• Sit in Interviews and Disciplinary processes
• Daily and monthly balancing
• Reconciliation of branch accounts
• Investigation of Teller differences
• Training and development of staff

Supervisor Service Delivery at Allpay Eastern Cape (2008-02 – 2010-08)

Supervisor Service Delivery at Allpay Eastern Cape

• Allocation of resources
• Drawing of daily, monthly and Yearly Schedules
• Handling of customer complaints and compliments
• Monthly cash planning
• Training and development of staff
• DVR Management
• Sitting in interviews and disciplinary meetings
• Investigation of Teller shortages
• Driving customer service at all times
• Fleet Management

Internal Auditing – Walter Sisulu University (1996-01 – 1999-11)

Grade 12 – Kwa Komani Comprehensive School (1991-01 – 1995-11)