Michelle Koegelenberg
Professional hospitality host with experience managing luxury holiday accommodation, reservations, guest relations, housekeeping coordination and exceptional customer service.
Talent
Cape TownMember since July 8, 2026
Guest RelationsAirbnb HostingBooking ManagementCustomer ServiceHousekeepingCommunicationAdministrationAttention to Detail
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Guest RelationsAirbnb HostingBooking ManagementCustomer ServiceHousekeeping
About
Professional hospitality host with experience managing luxury holiday accommodation, reservations, guest relations, housekeeping coordination and exceptional customer service.
Experience
Holiday Accommodation Host - The Black Pearl Langebaan / Michico / Captain's Cove / Fynblou - Langebaan
- Managed reservations and guest enquiries.
- Coordinated check-ins and check-outs.
- Maintained luxury presentation standards.
- Coordinated housekeeping and maintenance.
- Delivered outstanding guest experiences.
- Advertised and marketed holiday accommodation across multiple online platforms.
- Managed Airbnb listings, pricing, calendars, and guest communication.
- Promoted accommodation through Booking.com and other online travel platforms.
- Created engaging property descriptions and marketing content.
- Optimised listings to improve occupancy and guest bookings.
- Maintained a strong online reputation through exceptional guest service and reviews.
Education
High School 1983 Matric
Skills
reservationsguest relations
