Mickaylen Chetty

I am an organised, results-oriented Customer Service Professional with an excellent track record of significantly increasing service quality and customer base. Outstanding communication, relationship-building and influencing skills, competent in building customer relationships which inspire confidence and loyalty. A highly efficient individual with extensive team leadership experience as well as courier, fleet management and service delivery experience in a projects environment able to adapt well to new environments and learn new processes quickly to achieve outstanding results.

Strong ability to multi-task and prioritise, and able to organise, train and monitor teams. Seeking a new, challenging role in which I may will utilise existing skills as well as develop a new skills.

I am currently a Project management Team leader with 5 years experience in the Telecommunications industry dealing with thousands of homes and customers a month delivering Fibre services, I lead and manage a team of 12 Project Specialists that provide national service to every customer, I also manage multiple suppliers e.g. Vumatel and Openserve and work closely with them to improve service across the entire business as well as with our customers.

Bcom Supply chain management

ITIL V4 Foundation