Mika Voppichler
Experienced Medical Office Assistant with strong administrative and customer service skills
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About
Experienced Medical Office Assistant with strong administrative and customer service skills since 2019. Skilled in patient communication, scheduling, filing, and office organization. Reliable, detail-oriented, and professional with additional administrative experience assisting with filing and documentation. Currently completing a Level 3 TEFL Certificate through The TEFL Academy. Seeking opportunities in administrative, customer service, medical office, or online support roles.
Experience
Medical Office Assistant (2019-01 – 2026-03)
- Managed patient scheduling and appointment coordination
- Answered phone calls and handled patient inquiries professionally
- Maintained confidential patient records
- Organized filing systems and documentation
- Assisted with administrative duties and office management
- Provided excellent customer service to patients
- Coordinated communication between staff and patients
- Processed forms, paperwork, and office documents
Administrative Assistant at Family Business
- Assisted with filing and organizing documents
- Helped maintain office organization
- Supported administrative tasks as needed
Education
Medical Office Assistant Certificate (2020-01)
High School Diploma (2017-01)
Level 3 TEFL Certificate – The TEFL Academy (2026-05)
