Mimi Lottering

South African professional with strong administrative background and excellent verbal and written communication skills. Proficient in MS Office Package with ability to multitask and adapt to various tasks. Basic knowledge of Batho-Pele Principles with strong time management and willingness to learn.

Administration Clerk - EXL

(2021-02 - 2023-03)

• Managed all communication for management via telephone and email, responding to enquiries and directing calls appropriately.
• Coordinated management diaries, scheduled meetings, arranged travel, and booked meeting rooms.
• Updated and maintained accurate digital and physical records to support management operations.
• Prepared meeting agendas, recorded minutes, and distributed notes on behalf of management.
• Captured and compiled monthly statistics for management reporting purposes.

Receptionist/Admin Clerk (Volunteer) - Mandisa Shiceka High School

(2020-01 - 2020-12)

• Welcomed and assisted learners, parents, and visitors in a professional and courteous manner.
• Answered and directed incoming calls and responded to email enquiries.
• Managed the reception area and maintained visitor registers in line with school security procedures.
• Captured and updated learner information and administrative data on school systems and spreadsheets.
• Assisted with learner registrations and maintained both manual and electronic student records.
• Scheduled appointments and managed meeting bookings for school management and staff.
• Prepared correspondence, notices, and basic reports as requested.
• Provided general administrative support, including photocopying, scanning, filing, and document distribution.
• Assisted in organizing school meetings, events, and parent engagements.

N4 Public Management Certificate - Public Management - Western TVET College (Krugersdorp) (2021)

National Senior Certificate (Matric) - Mandisa Shiceka High School (2019)