Mischka Hendricks

Dynamic and adaptable professional with broad experience across administrative support, graphic design, sales, and data management. Comfortable working in corporate offices, creative studios, and fast-paced customer service settings, with a track record of managing databases, coordinating schedules, handling phone-based sales, and designing brand assets. Known for strong organisation, clear communication, and meticulous attention to detail, with the flexibility to add value across administrative, creative, or customer-facing roles.

Assistant Manager / Sales Assistant / Graphic Designer at Synergy Wellness Network (2024-01 – Present)

• Established and managed an integrated network of accredited wellness and healthcare service providers in compliance with South African legislation and regulatory bodies (HPCSA, SAPC, SANC, and allied councils).
• Facilitated efficient access to services through structured referral systems, scheduling, and service coordination, ensuring compliance with data protection legislation (POPIA).
• Handled daily sales, including answering inbound calls and converting enquiries into completed sales, and processed transactions using a POS system.
• Monitored service delivery, evaluated programme effectiveness, and provided regular reporting on outcomes, utilisation, and compliance.
• Conceptualised, designed, and developed all marketing and promotional materials for the wellness network, including posters and brand identity, and marketed products and services on social media.

Graphic Designer & Administrator at Loads of Labels (2021-01 – 2024-12)

• Offered administrative support with data entry and file management.
• Managed design and production of print projects for clients, supervising all print stages.
• Maintained customer databases and facilitated communication.
• Created marketing content and handled social media.

Graphic Designer at Shoot97 Productions (2015-01 – 2018-12)

• Supported day-to-day office functions and front desk reception.
• Designed corporate identities and print materials for clients.
• Filed correspondence, processed purchase orders, and maintained records.
• Ensured timely project delivery and client satisfaction.

Data Entry at Idle Handz (2018-01 – 2018-12)

• Performed compliance checks, scanned, filed, archived, and documented student files.
• Updated databases, tracked submissions, and organised filing cabinets of learner files.

Higher Certificate in Graphic Design in Graphic Design – CTU Training Solutions (2014-12)

Secondary School – Cillié High School (2008-01 – 2013-12)