Mmakgotso Petlele

Reliable and customer-focused individual with hands-on retail experience, progressing from Sales Associate to Shift Runner within the same company. Comfortable working in fast-paced environments, supporting team members, and delivering good customer service. Seeking to bring a strong work ethic and willingness to learn to a new entry-level opportunity.

Shift Runner at Markham (2024-01 – Present)

• Supervised daily shift operations, coordinating staff to ensure smooth store running and customer service
• Oversaw stock checks and merchandise displays, ensuring product availability and brand presentation standards
• Supported and guided team members during shifts, stepping in to resolve customer queries and issues

Sales Associate at Markham (2022-01 – 2024-12)

• Greeted and assisted customers, providing detailed product information to enhance their shopping experience
• Performed regular stock checks and restocked shelves to ensure product availability
• Maintained organised and visually appealing merchandise displays according to company guidelines

Grade 12 – Revoni Secondary School (2021-01 – 2021-12)