Mmiselo Dlephu

I am a driven and dynamic sales professional with over 3 yeasr of experience in B2B sales, telesales, and business development. My passion for sales is fueled by an unwavering determination to succeed and a genuine enthusiasm for helping businesses grow. With a proven track record of generating leads and consistently exceeding sales targets, I bring exceptional communication skills, both verbal and written, that enable me to effectively present solutions and build strong client relationships.

I thrive in fast-paced environments, am highly self-motivated, and possess a keen eye for detail. My adaptability and collaborative spirit ensure that I can work seamlessly as part of a team or independently.

I have gained extensive experience across various domains, starting with my role as a Data Capturer at ABZ Holdings, where I honed my organizational skills and attention to detail through compiling reports and managing information flow in meetings. This role laid the foundation for my journey into business development at Amber Software, where I excelled as a Business Development Manager from 2018 to 2021. Here, I managed and expanded key accounts, fostering long-term client relationships and identifying new business opportunities within existing accounts.

My career then transitioned into a dynamic role as a Sales and Marketing Representative at Smoke By Buys, where I successfully implemented sales strategies, engaged clients, and negotiated deals to drive revenue growth. Simultaneously, I undertook a Systems and Networks Learner-ship at WeThinkCode_, further enhancing my technical expertise in software development and API integration.

Most recently, as a Receiving Clerk at RCL Foods from February 2021 to March 2022, I managed operations, coordinated with suppliers, and oversaw team performance, demonstrating my ability to handle multiple responsibilities in a fast-paced environment.

Throughout my career, I have consistently focused on delivering exceptional results, whether through strategic account management, customer relationship building, or operational efficiency. I am eager to leverage my diverse skill set and hands-on experience to contribute effectively to future opportunities in software development and systems management.

Systems and Networks Diploma WeThinkCode_

Expected Graduation: 2025

Tech Sales Certification Tech Sale Mentors, 2024

Sales Rep Development Udemy, 2024

Front End Development Udemy, 2022

Communication Skills Udemy, 2021

Online Trading Course 2024

Coega MSC Maths & Science Academy 2015

St. Thomas Grade 12 2014

Skills:

• Proficiency in CRM software usage.
• Strong interpersonal, negotiation, and communication skills (both written and verbal).
• Customer-centric approach with empathy in problem-solving.
• Excellent organizational and multitasking abilities.
• Ability to work independently and collaboratively in teams.
• Attention to detail with a commitment to client satisfaction.
• Exceptional communication and active listening skills.
• Strong problem-solving and conflict resolution skills.
• Proactive and adaptable, focused on continuous improvement.
• Enthusiastic and positive attitude in client interactions.