Moegammad Rogers
Operations Controller
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About
Operations Controller with extensive experience managing end-to-end logistics and courier operations within the airline baggage environment. Proven ability to independently oversee daily operations including collections, dispatch coordination, driver routing, data capturing, administration, and inter-regional transfers. Strong background in engineering, manufacturing processes, and compliance, with a practical, hands-on approach to problem-solving and operational efficiency.
Experience
Operations Controller - MRK Baggage Solutions
(2022-11 - 2025-11)
- Independently managed full operational workflow for lost, delayed, and damaged airline baggage.
- Coordinated collections, dispatching, routing, and driver schedules across multiple regions and airports.
- Captured, verified, and maintained delivery data using Loop and BDS systems.
- Oversaw regional operations for Cape Town, Port Elizabeth, East London, George and Durban
- Managed airline, client, and internal queries with a strong service focus.
- Processed damaged baggage claims and ensured compliance with airline procedures.
- Prepared RAFs, daily reports, and delivery log sheets for finance and management.
- Ensured SLA compliance and smooth operational continuity.
Director / Owner - Mo2genix
(2015 - 2018)
Founded and operated a private business specializing in electric motor and generator repair services.
- Managed technical repairs, client relations, procurement, and administration.
Shift Leader (Night Shift) - Ultra Transport
(2014 - 2015)
- Supervised night-shift staff transport operations.
- Coordinated drivers, routes, and schedules to ensure safe and punctual transport.
Independent Contractor - Taxi Driver - Excite Taxis
(2013 - 2014)
- Provided professional passenger transport services while managing routes and schedules independently.
Injection Moulding - Setter - Bowler Metcalf Plastics
(2009 - 2010)
- machine setting, mould change overs, breakdowns, start ups, maintenance
Stand-in Team Leader & Repair welder - Faurecia Emissions Control Technologies
(2010 - 2013)
- repair welding, quality control
Education
National Certificate - Engineering Studies - Northlink College & College of Cape Town
Fitting & Machining Practical - Phase 1 - Northlink College (2005)
National Certificate - CTFL Manufacturing Processes: Closing - Bolton Footwear (2020)
Diesel Electrical Fitter Apprenticeship - Transnet Rail Engineering (2007 - 2009)