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Moegammad Rogers

Moegammad Rogers

Operations Controller

Talent
Cape TownMember since June 25, 2026
Dispatch coordinationDriver routingSLA complianceData capturingProblem-solving
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Dispatch coordinationDriver routingSLA complianceData capturingProblem-solving

About

Operations Controller with extensive experience managing end-to-end logistics and courier operations within the airline baggage environment. Proven ability to independently oversee daily operations including collections, dispatch coordination, driver routing, data capturing, administration, and inter-regional transfers. Strong background in engineering, manufacturing processes, and compliance, with a practical, hands-on approach to problem-solving and operational efficiency.

Experience

Operations Controller - MRK Baggage Solutions

(2022-11 - 2025-11)

  • Independently managed full operational workflow for lost, delayed, and damaged airline baggage.
  • Coordinated collections, dispatching, routing, and driver schedules across multiple regions and airports.
  • Captured, verified, and maintained delivery data using Loop and BDS systems.
  • Oversaw regional operations for Cape Town, Port Elizabeth, East London, George and Durban
  • Managed airline, client, and internal queries with a strong service focus.
  • Processed damaged baggage claims and ensured compliance with airline procedures.
  • Prepared RAFs, daily reports, and delivery log sheets for finance and management.
  • Ensured SLA compliance and smooth operational continuity.

Director / Owner - Mo2genix

(2015 - 2018)

Founded and operated a private business specializing in electric motor and generator repair services.

  • Managed technical repairs, client relations, procurement, and administration.

Shift Leader (Night Shift) - Ultra Transport

(2014 - 2015)

  • Supervised night-shift staff transport operations.
  • Coordinated drivers, routes, and schedules to ensure safe and punctual transport.

Independent Contractor - Taxi Driver - Excite Taxis

(2013 - 2014)

  • Provided professional passenger transport services while managing routes and schedules independently.

Injection Moulding - Setter - Bowler Metcalf Plastics

(2009 - 2010)

  • machine setting, mould change overs, breakdowns, start ups, maintenance

Stand-in Team Leader & Repair welder - Faurecia Emissions Control Technologies

(2010 - 2013)

  • repair welding, quality control

Education

National Certificate - Engineering Studies - Northlink College & College of Cape Town

Fitting & Machining Practical - Phase 1 - Northlink College (2005)

National Certificate - CTFL Manufacturing Processes: Closing - Bolton Footwear (2020)

Diesel Electrical Fitter Apprenticeship - Transnet Rail Engineering (2007 - 2009)

Skills

Operations Controller

Reviews

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