Lynn January

Dedicated and experienced Credit Controller with over 10 years of experience in the medical billing and healthcare finance industry. Proven ability to manage patient accounts, process medical claims, resolve billing queries, and ensure accurate payment allocations. Known for professionalism, strong communication skills, and the ability to work effectively in fast-paced healthcare environments while maintaining respect and dignity for patients and colleagues.

Receptionist / Filing / Admin - Temp Position (Current) - ParkHealth

• Receptionist, Filing, Admin.
• Authorisation of GP visits.
• Scheduling of appointments.
• Benefits follow ups with funders.
• Dispensary stock management.
• Clothing medical Aid.
• Working on MedEdi system

Temp Position - ER Doctors – Dr J.R. Bosch (Louise Leipoldt Emergency Room)

(2025-07 - 2025-08)

• Receive and manage patient files.
• Identify patient triage and assign ICD-10 codes based on diagnosis.
• Scan patient files and store securely on OneDrive as PDF documents.
• Capture patient information for both medical aid and private patients.
• Good Fax

Credit Controller - ER Doctors – Dr J.R. Bosch (Louise Leipoldt ER Room)

(2014-09 - 2018-01)

• Processed patient receipts.
• Managed and resolved queries on debtors' accounts.
• Reconciled bank statements and identified misallocated payments.
• Monitored overdue accounts and followed up on non-payments.
• Captured and maintained accurate billing records in the system.
• Operated the switchboard and handled incoming calls professionally

Credit Controller - Practice Relief / MediClinic

(2007-07 - 2013-05)

• Invoiced accounts using ICD-10 and procedure codes.
• Followed up on outstanding and rejected claims.
• Processed EFT payments and remittance advices.
• Investigated and allocated unidentified payments.
• Assisted patients with billing queries via phone and email.
• Escalated delinquent accounts according to company policy.

Matric - Valhalla High School (1996)