Operational Manager
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Offering 5 years successful experiencewithin the private and combined sector combined with requisite academic knowledge. High competence in areas of administration and skills development. Has acquired tremendous experience within call center sector as relates to the understanding and implementation of call center duties from basic to overall systems operations. Broad experience within programmed management, co• ordination,
product analysis & marketing and public interaction. Expertise in managing teams to achieve goals and objectives. Highly motivated and driven to succeed in any field. excellent communications skills coupled with computer literacy. Innovative, proactive, flexible dynamic goal orientated Sound & capable analytic abilities.
To motivate and develop my team of Team Managers as their direct line manager.
Managers from their weekly call taking & listening sessions
month basis.
Project Management and Time management
