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Monique Morton

VIRTUAL ASSISTANT | ADMINISTRATIVE & CLIENT SUPPORT

Talent
Durban, KwaZulu-Natal, South AfricaMember since October 1, 2026
Problem Solving
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About

Highly organised, self-motivated and adaptable professional with eight years of experience independently running a client-focused business. As the owner of The Lash Room since 2018, I manage day-to-day administration, appointment scheduling, client communication and the operational demands of a busy service-based business. My background in education has further developed my planning, communication, documentation, time-management and problem-solving skills.

I am confident working independently, comfortable learning new systems and passionate about providing reliable, professional support that keeps people and businesses organised.

Experience

Business Owner & Administrator - The Lash Room

(2018)

  • Independently manage the day-to-day administration and operations of an established client-focused business.
  • Manage the full client booking process, including appointment scheduling, confirmations, changes and diary management.
  • Handle client enquiries and ongoing communication in a professional, friendly and timely manner.
  • Maintain organised client information and business records while handling client information with discretion.
  • Manage competing priorities, deadlines and a busy appointment schedule with minimal supervision.
  • Coordinate the practical administration required to keep the business running smoothly from day to day.
  • Use digital tools and online platforms to support communication, organisation and business administration.
  • Build and maintain strong client relationships through consistent service, attention to detail and problem solving.

Teacher's Assistant – Grade 00 - Crawford North Coast

(2019-01 - 2019-03)

  • Supported classroom administration, daily routines and lesson preparation.
  • Assisted with planning and preparing activities and classroom resources.
  • Helped maintain an organised and structured learning environment.
  • Provided occasional support with music, computer and story-time activities.

Private Tutor - Private Client

(2017-02 - 2018-12)

  • Provided structured academic support to a Grade 6/7 learner.
  • Assisted with homework, oral presentations, tests and examination preparation.
  • Planned additional revision activities in Mathematics and English.
  • Managed lesson planning and adapted support according to the learner's needs.

Locum Teacher / Student Teacher - Rainbow Babies and Kids - Johannesburg

(2015-03 - 2015-05)

  • Supported daily classroom operations and routines for young learners.
  • Managed morning arrival, registers, activities, snack time, bathroom routines, play and lunch.
  • Worked within a structured environment requiring patience, organisation and consistent attention to detail.

Au Pair / Tutor - Private Family - Johannesburg

(2014-01 - 2015-01)

  • Provided daily support to two school-aged children.
  • Managed school collections, homework, oral presentations and examination preparation.
  • Planned holiday activities and maintained a structured daily routine.

Education

Bachelor of Education - Foundation Phase - University of South Africa (UNISA) (2015 - 2019)

Secondary Education - Crawford College North Coast (2009 - 2009)

Skills

VIRTUAL ASSISTANTADMINISTRATIVE & CLIENT SUPPORT

Reviews