Monique Morton
VIRTUAL ASSISTANT | ADMINISTRATIVE & CLIENT SUPPORT
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About
Highly organised, self-motivated and adaptable professional with eight years of experience independently running a client-focused business. As the owner of The Lash Room since 2018, I manage day-to-day administration, appointment scheduling, client communication and the operational demands of a busy service-based business. My background in education has further developed my planning, communication, documentation, time-management and problem-solving skills.
I am confident working independently, comfortable learning new systems and passionate about providing reliable, professional support that keeps people and businesses organised.
Experience
Business Owner & Administrator - The Lash Room
(2018)
- Independently manage the day-to-day administration and operations of an established client-focused business.
- Manage the full client booking process, including appointment scheduling, confirmations, changes and diary management.
- Handle client enquiries and ongoing communication in a professional, friendly and timely manner.
- Maintain organised client information and business records while handling client information with discretion.
- Manage competing priorities, deadlines and a busy appointment schedule with minimal supervision.
- Coordinate the practical administration required to keep the business running smoothly from day to day.
- Use digital tools and online platforms to support communication, organisation and business administration.
- Build and maintain strong client relationships through consistent service, attention to detail and problem solving.
Teacher's Assistant – Grade 00 - Crawford North Coast
(2019-01 - 2019-03)
- Supported classroom administration, daily routines and lesson preparation.
- Assisted with planning and preparing activities and classroom resources.
- Helped maintain an organised and structured learning environment.
- Provided occasional support with music, computer and story-time activities.
Private Tutor - Private Client
(2017-02 - 2018-12)
- Provided structured academic support to a Grade 6/7 learner.
- Assisted with homework, oral presentations, tests and examination preparation.
- Planned additional revision activities in Mathematics and English.
- Managed lesson planning and adapted support according to the learner's needs.
Locum Teacher / Student Teacher - Rainbow Babies and Kids - Johannesburg
(2015-03 - 2015-05)
- Supported daily classroom operations and routines for young learners.
- Managed morning arrival, registers, activities, snack time, bathroom routines, play and lunch.
- Worked within a structured environment requiring patience, organisation and consistent attention to detail.
Au Pair / Tutor - Private Family - Johannesburg
(2014-01 - 2015-01)
- Provided daily support to two school-aged children.
- Managed school collections, homework, oral presentations and examination preparation.
- Planned holiday activities and maintained a structured daily routine.
Education
Bachelor of Education - Foundation Phase - University of South Africa (UNISA) (2015 - 2019)
Secondary Education - Crawford College North Coast (2009 - 2009)


