Tebatso Masete
Virtual Administrative Assistant | CRM Support
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About
Virtual Administrative Assistant with experience supporting remote teams through calendar management, document control, project coordination, data management and client communication, plus CRM support across Salesforce, HubSpot, Microsoft Dynamics 365, Zoho CRM and Pipedrive. Based in South Africa with full overlap with UK working hours, available full-time and at short notice for long-term remote roles.
Experience
Administrative Assistant Associate at Tehaz Agencies (2026 – Present)
- Prepared quotations, invoices and sales receipts for supply of borehole parts, foodstuffs and general goods, issuing more than 20 quotations and designing the templates and price list used.
- Drafted formal supply proposals and a marketing plan targeting local government and institutional clients, supported by research.
- Maintained the sales register and project records, and prepared documents, work plans and job descriptions for PDF distribution.
- Coordinated communication with clients, suppliers and the Managing Director, including feedback and LPO follow-up letters, email templates and client meeting schedules.
- Maintained a daily work-activity record while completing the placement through the Mastercard Foundation and Breedj programme
Administrative Assistant at BIG NLL Group (2025 – 2026)
- Prepared +50 quotations, RFQs and project documentation for engineering and consulting work per month.
- Maintained project records, electronic filing systems, spreadsheets and document control processes whi led to faster retrieval and fewer errors.
- Coordinated communication with clients, suppliers and internal teams while supporting meetings, project reports and procurement administration.
Independent Virtual Administrative & Client Support at Freelancer (2024 – 2025)
- Managed client over 6 email correspondence, calendars, appointments and meeting schedules for remote support work.
- Prepared reports, trackers, spreadsheets and business documents while maintaining organised digital records.
- Tracked project deadlines, conducted online research and safeguarded confidential information across administrative tasks.
Virtual Administrative Assistant Associate at Mastercard Foundation Associates Programme (2026 – Present)
- Selected for a virtual administrative role, building practical skills in digital workplace technologies, remote collaboration and technology-enabled administrative workflows.
Education
NATED N4–N6 in Civil Engineering – CTU Training Solutions (2024 – 2025)
Matric – All Saints College, Phalaborwa (2023 – 2023)
