Mpho Mphela
Control Room Operator
Talent
PretoriaMember since July 1, 2026
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About
Monitor and manage weighbridge automation systems and associated software. Provide first-line and second-line technical support to clients. Troubleshoot hardware, software, printer, and computer-related issues.
Experience
Control Room Operator - Tontrac Systems Analytics - Johannesburg
(2023-11 - 2026-05)
- Monitor and manage weighbridge automation systems and associated software.
- Provide first-line and second-line technical support to clients.
- Troubleshoot hardware, software, printer, and computer-related issues.
- Install and maintain software applications and databases.
- Ensure system availability, accuracy, and operational efficiency.
- Collaborate with control room operators to resolve incidents and system alerts.
- Maintain compliance with operational and safety procedures.
IT Field Support Supervisor & Logistics Supervisor - Accelerit - Johannesburg
(2021-10 - 2023-10)
- Managed router installations, configurations, testing, and deployment activities.
- Supervised field support teams and ensured project completion within deadlines.
- Diagnosed and resolved network connectivity and hardware issues.
- Performed LAN, WAN, LTE, VPN, and wireless troubleshooting.
- Supported logistics operations, inventory management, and technical deployments.
- Assisted clients with technical solutions and post-installation support.
- Conducted quality assurance testing and system verification.
WI-FI Field Engineer - SolidHope Tech - Pretoria
(2019-05 - 2020-05)
- Installed and configured enterprise and residential Wi-Fi networks.
- Performed CCTV and security system installations.
- Configured VLANs, wireless access points, and network security settings.
- Managed VoIP and PBX configurations.
- Conducted wireless site surveys and optimized network performance.
- Provided technical support and maintenance services to clients.
Education
Certificate - Information Technology: Systems Development - Tlou Foundation College (2021)
Certification - Information Technology/CompTIA A+ - Boston City Campus (2017)
National Senior Certificate - Elmar College (2011)
Skills
Control Room Operator
