Mpho Nketsi

Operations and Administration Professional with over 8 years of experience in operations administration, logistics coordination, procurement administration, client relationship management, HR administration, reporting, and compliance management. Demonstrated ability to coordinate daily operational activities, manage stakeholder relationships, support financial processes, maintain compliance standards, and improve operational efficiency. Skilled in business administration, operational reporting, supplier management, customer service, and team support.

Proficient in Microsoft Office Suite, SAP, Pastel, Outlook, and administrative systems. Holds a Human Resources Management N6 qualification and a Code 10 Driver's Licence.

Tender Administrator at TLM Establishment Trading and Projects (Pty) Ltd (2026-02 – Present)

• Coordinate procurement and operational administration activities.
• Prepare RFQs, purchase orders, supplier documentation, and compliance reports.
• Manage supplier and contractor relationships.
• Compile and submit tender documentation in accordance with compliance requirements.
• Support operational planning and project administration.
• Monitor supplier performance and delivery schedules.
• Ensure adherence to company procedures, policies, and contractual requirements.

Logistics and Administration Coordinator at Fraje Shuttle and Logistics (2024-03 – 2025-12)

• Coordinated daily transport and logistics operations.
• Managed client relationships and service delivery requirements.
• Prepared operational reports and administrative documentation.
• Assisted with payroll administration and timesheet verification.
• Supported invoicing, expense tracking, and financial administration.
• Managed contracts, compliance records, and employee documentation.
• Liaise with clients, suppliers, and service providers to ensure operational efficiency.
• Assisted management with planning, scheduling, and operational problem resolution.
• Supported business operations to achieve service delivery objectives.

Operations Administrator (Shutdown Project) at Natref (2022-04 – 2022-11)

• Coordinated operational and warehouse administration activities.
• Managed stock ordering, stock receiving, and inventory controls.
• Maintained SAP inventory and stock records.
• Liaised with suppliers, contractors, and operational teams.
• Assisted with shutdown project coordination and administration.
• Ensured adherence to health and safety compliance requirements.
• Prepared operational records and reports for management review.
• Supported efficient resource allocation and operational readiness.

Medical Receptionist at Quadcare Medical Centre (2020-03 – 2022-03)

• Managed daily front-office operations and customer service functions.
• Processed invoices, claims, payments, and account reconciliations.
• Maintain confidential records and documentation.
• Prepared reports and administrative correspondence.
• Coordinated appointments and stakeholder communications.

Data Capturer at Department of Education (2017-09 – 2018-10)

• Captured and verified educational data and statistics.
• Generated reports and maintained administrative records.
• Managed office correspondence and filing systems.
• Assisted management with information reporting and stakeholder communication.

Human Resources Management N6 in Human Resources Management – Flavius Mareka TVET College (2016 – 2016)

Office Administration Level 4 in Office Administration – Sedibeng TVET College (2011 – 2011)