Mpho Sebethe

Motivated and responsible university student at the University of Cape Town with strong communication, organizational, and problem-solving skills. Experienced in managing independent projects, meeting deadlines, and maintaining high standards of work. Adaptable, quick to learn, and capable of working effectively in fast-paced environments while delivering professional customer service and teamwork.

I'm experienced in working with texts, editing, and organizing written material through academic and independent publishing projects.

SFDA - University of Cape Town

(2025-09 - 2025-11)

• Provided frontline support to students, staff, and visitors in a professional and welcoming manner.
• Responded to in-person, email, and telephonic enquiries with accurate and timely information.
• Maintained confidentiality when handling sensitive student and institutional information.
• Develop marketing campaigns for properties
• Ensured the safety of students and guests.
• Supported daily office operations in a fast-paced academic environment.
• Demonstrated strong communication, problem-solving, and organisational skills.
• Collaborated with academic and administrative departments to resolve student queries and escalate complex matters appropriately.
• Managed walk-in traffic efficiently, prioritising tasks and ensuring smooth front desk operations during peak periods.

University of Cape Town (2024 - 2025)