Mumsy Dladla

Managing & collecting debts from customers to company via phone, email, monitor customer accounts to track payments & identify overdue accounts. Reconcile customer accounts to ensure they match with internal records & resolve any discrepancies/queries. Keep customer records up to date & ensure all account information is accurate. Accurately allocate payments received to customer accounts/invoices.

Finance Debtors Controller at Accessories Spares Centre (2022-11 – Present)

• Managing & collecting debts from customers to company via phone, email, monitor customer accounts to track payments & identify overdue accounts.
• Reconcile customer accounts to ensure they match with internal records & resolve any discrepancies/queries. Keep customer records up to date & ensure all account information is accurate.
• Accurately allocate payments received to customer accounts/invoices.
• Generate & review aging reports to assess the status of outstanding balances & prioritize collection efforts. Provide monthly/weekly reports to management on accounts receivable status, collection efforts & liaise with internal accountants
• Reconcile supplier / customer statements on a timely basis.
• Controls credit contracts and applications.
• Controls/Capture drivers daily trip sheets & maintain daily cash flow account.
• Invoice matching, record & reconcile bank transactions on statement & cash receipting on Exact/Pastel system.

Switchboard at Accessories Spares Centre (2022-05 – 2022-10)

• Answering incoming calls, forward calls to appropriate personnel and telephonic messages for the office daily.
• Collect, sort, distribute correspondences, mail, and courier deliveries, communicate with visitors & handle queries & enquiries
• Control of Office Stationery
• Filing, sorting of invoices & general administrative /clerical support

Telesales Consultant at K2020 – Netline (Tradepub.com) (2020-11 – 2021-11)

Senior Administration Clerk at Howard Electrical Contractors (2011-06 – 2019-02)

Senior Administrator responsible for the day-to-day administrative and personnel services to meet the requirements & support service and operations.

• Managing & maintaining eThekwini Municipality, Eskom Budgets & reconciling deposits
• Minute and report writing, Filing
• Provide administrative support to ensure effective running of operations within the office
• Executive secretary duties to the Managing Director
• Tender Documents (Procurement) – Different Municipalities
• Suppliers / Sub-contractors – Invoices to be processed for payments
• Assist in facilitating all accidents, and claims of tools and equipment with the insurance company
• Provide logistic administration support in Transport Department
• Purchasing of office requirements (Stationary, Printing Paper, Guest Refreshments) & supervising maintenance control office equipment
• Scheduling & attending meetings, booking of boardroom, Booking of medical & training
• Banking – Cashing of weekly cheque, Petty cash handling
• The use of a variety of software packages such as Microsoft word, Outlook, PowerPoint, Excel etc. to produce correspondence & documents and to maintain spreadsheets & office systems
• Supervising housekeeping staff
• Submit Suppliers Statement – for payment process (Accounts)

Matric – Riverdene Secondary School (2003)

Diploma in Human Resource Management – Unischool (2013)

Certificate in Procurement and Supply Chain Management – Damelin (2014)

Certificate in Business Administration Management – Damelin (2015)

Certificate in Fundamentals of Business Project Management – University of Witwatersrand Johannesburg (2016)

Certificate in Finance – Mancosa (2025)