Mvuzo Mazwi

Motivated and detail-oriented professional with experience in retail sales, stock control, packaging, and customer service. Skilled in accurate record keeping, handling stock and devices, and following operational procedures in fast-paced environments. A reliable team player who works well under pressure and maintains high standards of organisation and accuracy.

Sales Assistant - Flash Group

(2025-08)

• Sell Flash devices and digital products to new and existing customers.
• Assist customers with airtime top-ups, starter packs, and other electronic services.
• Maintain accurate records of daily transactions, sales, and safe drops.
• Manage cash float and ensure balances are correct on a daily, weekly, and monthly basis.
• Monitor device and starter pack stock levels and conduct regular stock counts.
• Book in faulty devices and perform basic troubleshooting checks.
• Ensure POS materials and promotional displays are correctly presented.
• Sold and activated Shop2Shop payment devices for traders and small businesses.
• Educated traders on how to use the device for card payments, and cash withdrawals.
• Assisted merchants with basic setup and troubleshooting of the payment device.
• Educate how customers can insert or tap card to complete transactions using the device.
• Ensured proper record keeping of device sales and merchant registrations.
• Maintain a clean, organized, and professional kiosk workspace.

Sales Representative - Makro (Retail Solutions)

(2021-11-01 - 2022-01-31)

• Packed and handled retail products while ensuring correct labelling and placement.
• Assisted customers with product information and service.
• Maintained organised stock storage areas.
• Reported damaged goods to supervisors.
• Restocked shelves and ensured correct product tagging.

Packer - Shoprite Warehouse (Sgamandla Retail Solutions)

(2021-09-20 - 2021-10-31)

• Counted, packed, and prepared stock for shipment and storage.
• Sealed and labelled packages according to company procedures.
• Followed packaging guidelines to ensure product accuracy and quality.
• Weighed and labelled completed items for dispatch or storage.
• Maintained records of stock moving through the warehouse.

N4 - Human Resource Management - False Bay College

N5 - Human Resource Management - False Bay College

Grade 12 - Rusthof Secondary School