Nadezhda Jrumova

Experienced administrative professional with 27+ years of professional experience across educational, corporate, government, real estate, and publishing environments. Strong background in administrative support, documentation, office coordination, records management, stakeholder communication, reporting, and workflow organization. Experienced in preparing and maintaining accurate documentation, coordinating multiple priorities, supporting regulated processes, and handling confidential information with discretion.

Highly organized, detail-oriented, adaptable, and confident using Microsoft Office, digital documentation systems, and AI productivity tools. Proven ability to work independently and collaboratively in structured, deadline-driven environments.

Administrative Assistant at EXECUTIVE TRAINING INSTITUTE LTD (2022-06 – Present)

Provide daily administrative support within a regulated educational environment.

• Prepare, format, organize, and maintain internal documentation, reports, records, and administrative materials.
• Support the preparation of presentations, training materials, guidelines, and procedural documentation.
• Maintain accurate digital and physical records and ensure information is properly organized and accessible.
• Coordinate communication between internal departments, trainers, students, external stakeholders, and service providers.
• Support administrative and financial follow-up of training activities.
• Assist with student onboarding and documentation processes for EU-funded programmers.
• Contribute to documentation for government monitoring and compliance requirements.
• Supported three major government monitoring visits with zero non-compliance findings.
• Implemented a digital filing system that improved document organization and retrieval efficiency by approximately 30%.
• Handle institutional information with accuracy, confidentiality, and discretion.
• Support daily operational and coordination activities while managing multiple priorities and deadlines.

Editor, Government Newspaper at BULGARIAN PARLIAMENT (2020-01 – 2022-05)

Managed the editorial, production, and publication workflow of an official biweekly government publication.

• Sourced, edited, proofread, formatted, and prepared content for publication.
• Coordinated documentation and communication with internal departments and external suppliers.
• Managed layout, typesetting, and pre-press preparation while maintaining accuracy and quality standards.
• Coordinated with printing vendors to monitor production quality and meet strict publication deadlines.
• Managed multiple stages of the publication process simultaneously in a high-responsibility institutional environment.
• Worked with official and sensitive information requiring accuracy, confidentiality, and attention to detail.

Office Manager at DIETSMANN CORPORATE HOLDINGS LTD (2007-01 – 2020-12)

Provided comprehensive administrative and operational support for an international corporate holding company.

• Coordinated office administration, correspondence, documentation, and day-to-day operational requirements.
• Acted as a key liaison between management, clients, government institutions, suppliers, and external partners.
• Managed domestic and international correspondence relating to corporate and technical matters.
• Coordinated administrative workflows and followed up on multiple priorities and deadlines.
• Supported vendor communication, purchasing, office services, and logistical arrangements.
• Organized more than 30 corporate events and training sessions, coordinating logistics and communication from planning through completion.
• Maintained professional handling of confidential corporate information and documentation.
• Supported senior management with administrative, organizational, and coordination requirements.

Office Manager at FENIX REAL ESTATE AGENCY (2001-09 – 2006-12)

Managed daily office administration and client communication.

• Coordinated documentation, correspondence, appointments, and administrative activities.
• Maintained organized records and supported smooth day-to-day office operations.
• Communicated with clients and external partners and followed up on administrative requirements.

Head of Pre-Press at PRINTING HOUSE (1989-01 – 2001-09)

Coordinated pre-press production workflows and daily departmental activities.

• Prepared and checked documents and materials for printing.
• Coordinated production schedules, deadlines, and workflow between departments.
• Maintained quality and accuracy throughout the preparation and production process.
• Supported efficient document processing and ensured materials were ready for publication according to required specifications.

Bachelor's Degree in Economic and Business Administration