Nadia van Tonder
ADMINISTRATION | CLIENT LIAISON | BUYING | SALES
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About
Highly organised and detail-oriented professional with extensive experience in administration, client liaison, dispatch, purchasing and sales. Strong communicator with a proven ability to manage multiple tasks, build client relationships and ensure efficient operational processes. Committed to delivering excellent service and contributing to business growth.
Experience
INTERNAL SALES - STEEL BANK - STEEL BANK
(2025-01)
- Build and maintain strong customer relationships through effective service delivery
- Handle customer enquiries and resolve issues promptly
- Process sales orders, quotations and follow-ups to ensure customer satisfaction
- Manage stock enquiries, pricing and order confirmations
- Work closely with internal teams to ensure accurate fulfilment and delivery
CASH SALES - EURO STEEL - EURO STEEL
(2025-01 - 2025-12)
- Assist walk-in clients with product enquiries and sales
- Process cash sales transactions accurately and issue invoices
- Ensure excellent customer service and resolve client queries
- Maintain display areas and ensure stock availability
ASSISTANT BUYER - EURO STEEL - EURO STEEL
(2024-01 - 2025-12)
- Sourced and compared products and suppliers to obtain best pricing and lead times
- Created and processed purchase orders and maintained supplier relationships
- Monitored stock levels and ensured timely replenishment
- Followed up on orders and ensured timeous delivery to meet client requirements
DISPATCH CLERK - EURO STEEL - EURO STEEL
(2022-01 - 2024-12)
- Coordinated daily deliveries and ensured accurate dispatch documentation
- Prepared trip sheets and arranged transport for collections and deliveries
- Followed up on deliveries and communicated with drivers and clients
- Ensured all stock was dispatched in line with company procedures
RECEPTIONIST / ADMINISTRATOR - EURO STEEL - EURO STEEL
(2018-01 - 2022-12)
- Managed front desk operations and telephone enquiries
- Performed general administration, filing, data capturing and typing
- Processed invoices, claims and maintained client records
- Created job cards for the Service Centre and assisted with daily operations
PROPERTY MANAGER (HARCOURTS) - HARCOURTS
(2017-01 - 2018-12)
- Managed rental properties and tenant relationships
- Conducted property inspections and ensured compliance
- Handled maintenance requests, lease agreements and administration
- Communicated with landlords, tenants and service providers
RECEPTIONIST / CLIENT LIAISON - PA - PA
(2015-01 - 2016-12)
- Provided administration and personal assistant support
- Liaised with clients and managed appointments and correspondence
- Supported daily operations and maintained accurate records
MATERIAL SHOP MANAGER
(2011-01 - 2012-12)
- Managed stock control, inventory ordering and day-to-day shop operations
- Supervised staff and ensured excellent customer service
- Maintained accurate records of stock and sales
WAITER / SHOP ASSISTANT
(2009-01 - 2010-12)
- Provided excellent customer service in a fast-paced environment
- Assisted with stock control, merchandising and sales
- Built strong customer relationships and ensured customer satisfaction
Education
Grade 12 - Bloemhof Combinb School (North West) (2010)
