Ncamisile Mthethwa

Dedicated and results-driven professional with a Diploma in Marketing and 1 year of administrative experience, complemented by 6 months of customer service expertise. Proven ability to provide excellent support, build strong relationships, and drive engagement through effective communication. Seeking to leverage my skills and knowledge to contribute to a dynamic team and drive business growth.

Admin Assistant And Market Analyst - Nkungumathe NPO

(2023-06 - 2024-06)

Admin and Market Analyst roles combining administrative support with market analysis.

• Provided administrative support, managed records, and ensured seamless day-to-day operations
• Analyzed market trends, identified opportunities, and informed business decisions with data-driven insights

Customer Service And Vehicle Quality - Avis Car Rental

(2025-02)

Customer Service and Vehicle Quality specialist responsible for customer interactions and vehicle quality assurance.

• Respond to customer inquiries and concerns
• Provide vehicle information and demonstrations
• Handle complaints and resolve issues
• Offer solutions and alternatives
• Ensure customer satisfaction and build relationships
• Inspect vehicles for quality and defects
• Conduct vehicle checks and maintenance
• Identify and report quality issues
• Collaborate with technicians to resolve issues
• Ensure vehicles meet quality standards

Physics Stream - Mbusowabathethwa High School (2009-01 - 2013-12)

Diploma - Marketing - Mangosuthu University Of Technology (2015-02 - 2017-11)