Neziswa Ceza

Highly organized and client-focused administrative professional with experience in office coordination, customer service, financial documentation processing, and team leadership. Proven ability to manage office operations, maintain accurate records, support management, and deliver excellent client service.

Sales Representative at Bayteck Group of Companies (2025-04 – Present)

Sales and customer service role with focus on business development and client relationship management.

• Identify and develop new business opportunities.
• Maintain accurate customer records and sales documentation.
• Prepare reports and track performance targets.
• Provide professional customer service and follow up on client inquiries.

Admin Clerk / Receptionist at EThekwini Municipality (2024-08 – 2025-03)

Administrative and reception support in municipal government setting.

• Managed switchboard and directed calls to relevant departments.
• Maintained filing systems and ensured proper document control.
• Scheduled meetings and coordinated appointments.
• Handled confidential documentation with professionalism.

Legal Administrative Officer at Standard Bank Group (2021-07 – 2022-06)

Legal and financial documentation processing in banking sector.

• Processed and verified legal and financial documentation.
• Captured and updated client records accurately.
• Ensured compliance with company policies and procedures.
• Maintained confidentiality of sensitive information.

Team Leader at Hirt & Carter (2014-04 – 2017-12)

Supervisory and team management role.

• Supervised staff and allocated daily operational duties.
• Monitored work quality and ensured productivity standards were met.
• Acted as liaison between management and team members.

Diploma in Marketing – Mangosuthu University of Technology (2018 – 2020)

National Senior Certificate in General Education – Republic of South Africa Department of Education (2012)