Nicole Jansen

Detail-oriented Sales Agent with experience in managing customer interactions through calls and in-person engagements. Proven ability to close deals swiftly and enhance customer satisfaction through active listening and problem-solving. Comfortable working both from home and in the field, with a strong focus on relationship-building and client acquisition.

Waitress at Wimpy (2025-11 – 2026-03)

• Enhanced customer satisfaction by actively listening to needs and providing tailored recommendations.
• Resolved customer complaints swiftly, achieving a 95% satisfaction rate.
• Streamlined order delivery process, reducing wait times by 20%.
• Collaborated with kitchen staff to ensure accurate and timely food preparation.
• Took initiative in training new staff, improving onboarding efficiency by 30%.

Independent Sales Agent at Credico (2026-04 – 2026-10)

• Managed inbound and outbound calls, delivering exceptional customer service that resulted in positive feedback and repeat business.
• Executed targeted cold calling strategies, successfully closing deals that contributed to a 25% increase in client acquisition.
• Established and maintained strong relationships with customers, enhancing brand loyalty and satisfaction.
• Demonstrated swift learning abilities, adapting quickly to new sales techniques and company processes to drive results.
• Identified and pursued new business opportunities, leading to a significant expansion of the company's client base.

High School Diploma – Solvista Secondary (2025-01 – 2025-11)