Nishaat Ponto
Client Concierge
Talent
Cape TownMember since July 8, 2026
MS WordMS PowerPointMS ExcelInternetHTMLSocial MediaData Capturing and Analysis (Qualitative and Quantitative)Crisis Comms (for social media management)
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MS WordMS PowerPointMS ExcelInternetHTML
About
Obtaining and recording the details of customer information, inquiries, comments, and complaints
Experience
Client Concierge - SUPERBALIST
(2017-01)
- Obtaining and recording the details of customer information, inquiries, comments, and complaints
Client Concierge - SPREE
(2014-01 - 2017-12)
- Respond to customers via e-mail and online chat boxes.
- Take action to resolve any queries
Insurance Broker - DIRECT AXIS
(2006-01 - 2013-12)
- A specialist in insurance and risk management
- Act on behalf of their clients and provide advice in the interests of their clients
Education
ECD - COLLEGE OF CAPE TOWN (2003-01 - 2005-12)
MATRIC – NATIONAL SENIOR CERTIFICATE - SPINE ROAD HIGH SCHOOL (2002-01 - 2002-12)
Skills
Client Concierge