Njabulo Simelane

At Cape Union Mart Group, as a Retail Sales Assistant, I contribute to delivering exceptional customer service by assisting shoppers with product selection, addressing inquiries, and ensuring seamless in-store operations. My role also involves maintaining organized stock and processing transactions with accuracy, fostering a customer-focused shopping experience. With a background in Graphic Design studies from GetSmarter and experience in sales, lead generation, and database administration, I am motivated to transition into an office-based role in administration, operations, or customer support.

I am committed to leveraging my skills and experience to pursue opportunities that align with my long-term professional growth goals.

Sales Assistant at Cape Union Mart (2025 – Present)

• Assist customers with product selection and provide a professional, personalised customer experience.
• Process transactions accurately and support smooth day-to-day store operations.
• Maintain product presentation and organized stock while ensuring customers receive helpful and knowledgeable service.
• Work effectively in a fast-paced environment while balancing customer needs and sales objectives.

Sales Consultant at PayJoy (2024 – 2025)

• Engaged with customers, identified their needs and explained products and contract information clearly.
• Captured and maintained accurate customer information throughout the application process.
• Followed up with customers and applications while working toward sales targets.
• Handled customer queries professionally and built positive customer relationships.

Sales Consultant at Zone Fitness (2021 – 2022)

• Engaged with prospective and existing members through calls, walk-ins and follow-ups.
• Assisted customers in understanding membership options based on their needs and goals.
• Captured new member information and maintained accurate customer records.
• Followed up with leads and supported the sales process from initial enquiry through to membership.
• Developed strong customer communication skills within a fast-paced fitness environment.

Matric – St Stithians Boys College (2016 – 2020)

Graphic Design Certificate in Graphic Design – UCT GetSmarter (2024 – 2025)

Personal Training Studies in Personal Training – Trifocus Academy