Nkanyiso Xaba

Retail sales

Talent

durbanMember since May 19, 2026

Core Soft SkillsCustomer Service: Resolving issues with a positive attitude.Communication: Explaining product features clearly to shoppers.Active Listening: Understanding customer needs to recommend products.Teamwork: Collaborating with coworkers to meet sales targets.Time Management: Balancing helping customers with stocking shelves.Hard & Technical SkillsPOS Operation: Processing cash, card, and mobile payments.Inventory Management: Stocking shelves and tracking stock levels.Visual Merchandising: Creating appealing displays to attract buyers.Loss Prevention: Monitoring the floor to minimize shoplifting.Product Knowledge: Learning details quickly to answer questions.Customer Service

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About

Results-driven Retail Sales Associate with over 2 years of experience in fast-paced retail environments. Proven track record of exceeding monthly sales targets by up to 20% through personalized customer service and deep product knowledge. Skilled in inventory management, visual merchandising, and point-of-sale (POS) operations. Passionate about building brand loyalty and delivering an exceptional shopping experience for every customer.

Experience

Retail Sales Assistant | Cash CrushersDurban Branch & Scottburgh Branch | [10 April 2024] – [5 May 2025]Managed daily face-to-face customer inquiries, product trade-ins, and retail sales across two busy branches.Transferred to the Scottburgh branch by management to maintain high operational standards and support local team operations.Operated the Point of Sale (POS) system to accurately process cash, card, and lay-by transactions.Evaluated secondhand goods for quality, negotiated buying prices, and cross-sold items to maximize store turnover.Conducted regular stock counts and implemented visual merchandising strategies to display high-value items securely.