Nkosinathi Sukude

Seeking a challenging and stimulating environment. outgoing and detail-orientated, proficient at building and, maintaining professional relationships!

Front of House Manager - 45 On Eat Street Ballito

(2024-06 - 2025-08)

Financial Advisor - Liberty Life

(2024-01 - 2024-08)

General Manager - Olive and Oil Hillcrest

(2011-01 - 2023-05)

General Manager - Olive and Oil Umhlanga

(2025-10 - 07/06/2026)

• FROM 2011 – 2012: I started out as a Runner – Key Duties were as follows:
• Help Clearing and cleaning of tables
• Doing all the necessary shopping before and during service
• Helping waiters with carrying and serving food
• Setting up all tables for service
• FROM JUNE 2012 – JUNE 2016: I became a Waitron for the restaurant and my Key Duties were as follows:
• Serving Guests dinning at the restaurant
• Taking care of guests following the companies service procedure
• Selling menu items & wine
• Serving food and drinks
• Training new staff members
• FROM AUGUST 2016: Became a head waiter and host, my key duties were as follows:
• Supervise the front of house, releasing pressure from management
• Welcomed and seated guest
• Motivate and give guidance to the rest of the team
• Anticipate customers’ needs
• Cash up the waiters
• FROM FEBRUARY 2017: I became Permanent junior floor manager, and my key duties were as follows:
• Supervise the front of house staff, allocate duties before and after service
• Manage the floor during service
• Creating relations with guests, through checking on their food and monitoring service
• Directly involved with locking procedures, cash-ups and balancing stock.
• FROM 2018: I became the Food and Beverage Manager (General Manager), my key duties were as follows:
• Hiring and training of new front of house staff and back of house (Chefs ).
• Motivating and development of staff through planned in house training twice a month.
• Staff incentives
• Food and beverages control
• Organising wine tastings for the staff and guests
• Administration, invoices capturing, ordering and managing staff contracts.
• Maintaining customer relations
• Maintaining the standard of 90% through passing all the mystery shopper reports
• Highly involved in opening and closing of the business to assure smooth trade
• Reporting straight to the directors
• Checking on customers food during service
• Dealing with customer complaints
• Compensating guests
• Keeping the guests happy with a polite and happy attitude
• Ensuring that all service ran smoothly throughout, and shop clean all the time
• Manage the bookings for the day
• Dealings with budget and wages
• Branch marketing
• Organise social corporate responsibility

Cooper t/a Co Broadband

(2014-09)

Short Project while I was a waitron to gain more experience within myself. My key duties were to do a survey feasibility study for fibre connect coming from Vodacom, a project I did while I was working and studying. Visited office parks and industrial spaces.

Matric – Senior Certificate - Sithengile Secondary (2010)

B.A. - Media & Political Science - UKZN (Howard College) (2013 - 2018)

Bachelor of Laws - University of South Africa