Nkosiyethu Nzama

I am Nkosiyethu Nzama with 15 years in restaurant industry, I also have knowledge of Thai food as i once worked at Bangkok Wok and Kung Thai..

Waiter / Assistant Manager at 9 sky restaurant (2025-07 – Present)

• Served 100+ guests daily in fast paced fine dining environment.
• Promoted to supervisor - trained new staff on menu knowledge, service standards and, POS
• Handled customer complaints and maintained high levels of service
• Managed cash float +stock control with full accountability.

Waiter to Store manager at Cabana Beach Resort Bellezar Restaurant (2019-12 – 2025-01-31)

• Provide table, bar and room service for resort guests.
• Promoted to duty manager - supervised shifts + staff scheduling.
• upsold specials+ beverages, supported daily revenue targets.
• Maintained food safety + hygiene standards until restaurant closure 2025.

BAA Certificate – Net Care College (2009 – 2009)

Security Accreditation – Security Solutions (2024 – 2024)