Consultant
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Dedicated and results-driven banking professional with over 8 years of experience in retail banking and financial services. Proven track record in high-volume cash management, loan processing, and insurance claim administration. Committed to maintaining strict regulatory compliance while delivering exceptional client service and financial solutions.
Financial Consultant at Old Mutual Finance (2025-02 – Present)
Responsible for the end-to-end administration of client financial portfolios, including the processing of insurance claims, loan applications, and savings accounts. I prioritize data integrity during system capturing and act as a primary point of contact for complex inquiries, ensuring swift resolution of customer complaints while collaborating with the team to exceed service benchmarks.
Teller | Service Consultant at Capitec Bank (2013-02 – 2020-03)
Managed high-volume front-end banking operations, focusing on the accurate processing of cash deposits and the secure maintenance of cash floats in line with strict compliance standards. I provided comprehensive service support to a diverse client base, resolving inquiries efficiently and working alongside management to streamline branch workflows and improve the overall customer experience.
National N Diploma in Financial Management – Elangeni TVET College (2014)
Certificate in Banking in Banking – Bank SETA (2019)
National Senior Certificate – Tongaat Secondary School (2009)
