Nokulunga Cele

A highly organised and customer-focused professional with extensive administrative experience across diverse industries. Skilled in front desk operations, scheduling, data management and customer service, with a strong ability to multitask in fast-paced environments. Adept at handling enquiries, managing office communications and ensuring smooth day-to-day operations. Known for my professionalism, attention to detail and a welcoming demeanor, making me an ideal fit for a reception role.

OFFICE ADMINISTRATOR - Coastal Eco Lifestyle Development - Serenity Hills

(2020-01)

• Oversee daily office operations and ensure a smooth workflow.
• Maintain office supplies, equipment and facility management.
• Handle correspondence, emails and phone calls professionally.
• Manage office filing systems and document storage.
• Assist in preparing property development proposals and reports
• Track project timelines and liaise with stakeholders.
• Act as the first point of contact for clients, contractors and service providers.
• Schedule and coordinate meetings with investors, architects and municipal officials.

ADMINISTRATION CLERK - Kempton Hotel

(2017-01 - 2019-12)

• Ensured all bookings were updated onto the hotel system in a timely manner.
• Liaised with clients, service providers and stakeholders.
• Organised all staff meetings and recorded minutes.
• Administered daily bookings and room allocations.

ADMINISTRATION CLERK - Sibalukhulu Funeral Services

(2014-01 - 2016-12)

• Register new members and ensure accurate record-keeping of client details.
• Maintain and update membership contracts, policies and agreements
• Process membership applications, cancellations and policy updates.
• Coordinate funeral arrangements, including logistics, venue bookings and schedule management.
• Liaise with families to ensure all requirements for the funeral service are met.
• Banking and financial administration
• Stakeholder communication
• Coffin and funeral equipment acquisition
• Ensure all legal documents, such as death certificates, burial permits and insurance claims, are properly filed.
• Implement data protection and confidentiality measures.
• Client support and family assistance
• Compliance and regulatory support

Tourism Certification - Tourism - ESayidi TVET College (Mzimkulu Campus) (2017-01 - 2017-12)

Matric - Mgamule High School (2013-01 - 2013-12)