Nokulunga Sweetness
Customer Service Representative
Parkdene, Ekurhuleni Metropolitan MunicipalityMember since December 28, 2025
Computer skillProblem solvingPunctuality
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About
Dedicated customer service representative with 5 years of experience in providing exceptional support and resolving customer issues promptly. Skilled in CRM software and effective communication. Seeking a role in a customer-focused company where I can utilize my skills to enhance customer satisfaction and retention.
Experience
Cashier - Mrprice group
(2021-01 - 2025-12)
- Receive payment on behalf of company for the products sold, issue till slips to the customer and cash up at the end of the shift.
- Perform any other transaction or any other activities related to payment as requested by the customer or company
- Adhere to cash desk procedures to ensure company money is safe at all times.
Store Assistant - Fashion world
(2017-01 - 2019-12)
- My role was to ensure the stock is packed and replenished on the floor.
- Fold, hang, steam and merchandise product on the shop floor
- Have a basic knowledge of the brands to place product in the correct area on the shop floor.
- Comply with health and safety standards both on the shop floor, stock room, canteen and toilets.
- Deliver the excellent customer service.
Education
Business Administration - Boston College (2023-01 - 2024-12)
Process operator - Ekurhuleni East TVET College (2015-01 - 2017-12)
Financial Independent - Boston College (2020-01 - 2020-12)
Information Technology - Avuxeni Computer Academy (2021-01 - 2021-12)
Skills
Customer Service Representative
