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Nolanga Mbele

Nolanga Mbele

Key Account Manager

Talent
Johannesburg, City of Johannesburg Metropolitan MunicipalityMember since July 13, 2023
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About

A result driven, highly motivated individual with good analytical skills and committed to continuous personal development. Confident communicator with ability to create and maintain client relationships. Have sound understanding of commercial processes and can be relied upon to achieve objectives. Adept at multitasking to achieve individual and team goals.

My core characteristic is that I go above and beyond for my customers to make sure their needs are met, whether they are internal or external stakeholders. I carry a culture that places humans at the heart of everything I do, understanding that a successful company relies heavily on its customers and employees.

In my role as a Key Account Manager, I have gained knowledge of logistics, sales, and its processes by coordinating with multiple departments, including resource management, operations, planning, credit management, and commercial.

Experience

Finance Trainee - 2+ years -

Skills: Financial analysis and Reporting , Budgeting, Supply chain management , Asset verification/management.

Commercial Business Analyst - 7 years

Skills: Data analysis support, Business analysis and Reporting , Forecasting, Budgeting, Market research, Yield management, Address audit related findings, Internal and External stakeholder engagements

Key Account Manager - 2 years

Skills: Customer Satisfaction · Logistics Management · Operations · Business Negotiation · Operations Management · Decision-Making · Customer Engagement · Sales Operations · Coaching · Sales · Negotiation · Sales Processes · Business Process Improvement · Customer Experience · Rail Transport

Education

2021 - 2022 - Franklin Covey SA - Rail Performance Enhancement Programme

Designed for managers to improve their leadership skills and their divisions operational performance.

2017 - 2018 - University of South Africa – Post Graduate Diploma in Financial

Management

Financial Institutions Management; Advanced Financial

Management; International Financial Management; Investments:

Portfolio Management; Risk Financing.

2007 - 2010 - University of the Free State – B.com Financial Management

Financial Management; Strategic Managemen

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