Cindy Mathebula
Key Accounts Manager
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About
I am a dedicated, organized and methodical individual with 5 years Key Account Management experience in the courier industry. I manage the businesses no 1 account and constantly achieve 98-99% conformance.
I am an excellent team worker and always strive in developing additional skills. I am reliable and always seek new responsibilities within our organization. My ability with operational excellence, has equipped me well in achieving peak performance in managing my Key Account
Experience
Buffalo International Logistics- May 2018- Present
Manage key Account by analyzing and optimizing accuracy for all outbound shipments nationally.
Client Relationship Management
Continuous Improvement and problem solving.
Daily Reporting to monitor conformance levels.
Ensure on Time deliveries within SLA.
Customer queries, collections, deliveries
Reduced losses to 0.01% monthly
Problem Parcel management and solving
Returns, analyzing root cause analysis and implementation of improvements to reduce returns.
Collections
Education
Diploma In Business Administration Specializing In Supply Chain
