Nomonde Dibetso

Looking for an exciting and dynamic role where I can utilize my skills and experience to drive tangible results. Passionate about joining an organization that fosters a culture of innovation, continuous learning and personal growth. Professional and experienced sales professional prepared for this role. Strong focus on team collaboration and achieving results. Known for flexibility, reliability, and effective communication.

Skills include customer service, inventory management, and sales techniques. Employers value problem-solving abilities and positive attitude.

Part time Sales Assistant - Cape Union Mart

(2025-01 - 2025-05)

• Answer customer questions about products.
• Serve customers at tills and handle returned good and refunds.
• Unpack deliveries, stock shelves and arrange displays.
• Price up and rotate stock.
• Take part in promotional events in store.
• Keep the store clean and tidy.

Call Center Consultant - Kaelo – Randburg

(2024-01 - 2024-12)

• Consistently met or exceeded performance goals by focusing on customer needs and delivering tailored solutions.
• Worked closely with team members to develop innovative solutions for recurring customer issues, resulting in a more streamlined support experience.
• Implemented new strategies for handling high call volumes during peak hours, resulting in decreased wait times for customers.
• Upheld high standards of professionalism throughout all interactions with clients, colleagues, and supervisors alike.
• Maintained detailed records of customer interactions, allowing for informed decision-making regarding future support needs.

Sales assistant - Froggie

(2023-02 - 2023-12)

• Core skills
• Driven to achieve sales goals.
• Outstanding verbal communication skills which enable me to provide excellent customer satisfaction.
• Knowledge of merchandising displays and promotions.
• Competent and confident with the hardware involved in checkouts.
• Good literacy and numeracy skills.

Bachelor of Economics and Econometrics - Economics and Econometrics - University of Johannesburg (2023-01 - 2023-01)

National senior certificate - Afrikaans home language, English FAL, Mathematics literacy, Business studies, Economics, Life science - Hoerskool Roodepoort (2021-01 - 2021-01)