Nompelo Ndzandzeka

Detail-oriented and organised administrative professional with experience in office administration, client service, data capturing, records management, document coordination and stakeholder communication. Strong organisational and administrative skills, with experience supporting projects, coordinating activities and maintaining accurate documentation. Reliable, adaptable and committed to efficient service delivery, accuracy and maintaining professional standards

Copyright Administrator Intern at Mokima Music and Publishing (SAMPRA) (2024 – 2025)

• Administered and maintained client music catalogues, ensuring accurate and up-to-date rights, ownership and contractual information.
• Registered and onboarded new clients, including capturing client information, verifying documentation and maintaining accurate records.
• Organised and maintained client files, contracts, copyright documentation and catalogue records in accordance with organisational procedures.
• Managed and responded to client enquiries, providing administrative support and timely assistance on copyright, catalogue and royalty-related matters.
• Supported day-to-day royalty administration across multiple revenue streams, including the verification and processing of client and rights-holder information.
• Verified ownership and rights data across publishing assets to improve licensing accuracy and minimise disputes relating to royalty allocations.
• Assisted with the identification and resolution of copyright and ownership disputes, ensuring adherence to relevant copyright requirements and internal procedures.
• Maintained accurate music metadata and improved catalogue information to enhance searchability, rights identification and licensing responsiveness.
• Ensured compliance with internal copyright, administrative and data management procedures when processing client and catalogue information.
• Liaised with clients and internal stakeholders to facilitate the accurate exchange of copyright, contractual and catalogue information.

Office Administrator Experiential Learner at DSRAC (2018 – 2019)

• Provided administrative support for district-level provincial programmes, including community development, arts and cultural initiatives.
• Coordinated administrative activities for community development and arts and cultural projects, supporting effective programme implementation.
• Assisted with the planning and coordination of cultural programmes, public events and stakeholder activities.
• Compiled project reports, presentations and supporting documentation for ongoing programmes and departmental activities.
• Coordinated stakeholder correspondence, meetings and schedules to support effective communication and programme delivery.
• Compiled and maintained Quarterly Portfolios of Evidence (PoE), ensuring accurate and organised supporting documentation.
• Managed document flow, filing systems and departmental records to improve accessibility and administrative efficiency.
• Performed front-office and general administrative duties, including responding to enquiries and directing communication to relevant stakeholders.
• Supported the preparation, distribution and tracking of official correspondence and programme documentation.
• Assisted with the coordination of meetings, appointments and other departmental activities.
• Maintained accurate records and ensured that administrative documentation was prepared and filed according to departmental requirements.

Bachelor of Music (BMus) – University of Fort Hare (2024)

Diploma in Public Management – Lovedale TVET College (2020)