Nomsa Emma

Working within an organization where I can use my qualification, abilities and knowledge to contribute to the organization vision and mission thereby growing as an individual.

Sales Assistant at Dunns (2023-01 – Present)

• Assist customers with purchases, answer questions, and provide product info.
• Process transactions, handle cash, and operate POS systems.
• Support sales team with admin tasks, like processing orders and managing inventory.
• Maintain store displays, stock levels, and overall store appearance.
• Meet sales targets, promote products, and upsell.
• Build relationships with customers, handle complaints, and provide excellent service.

Sales Assistant at Shoe City (2022-01 – 2023-12)

• Helping customers find their perfect fit, answering queries, and recommending styles.
• Processing sales, handling cash, and operating POS systems.
• Building relationships with customers, handling queries, and providing top-notch service.
• Maintaining store displays, stock levels, and keeping the shop looking fresh.
• Supporting sales targets, promoting products, and upselling/cross-selling shoe care or accessories.

Waitress at Jacksons OR Tambo (2018-01 – 2018-12)

• Greeting customers with a smile, answering queries, and taking orders.
• Handling transactions, cash, and POS systems.
• Maintaining a tidy, inviting space.
• Supporting sales goals, promoting products, and upselling with finesse like suggesting a side dish.

Certificate in Customer Relationship Management (CRM) for small businesses – Alison (2026-01)

Certificate in Wholesale & Retail Operations – Wholesale & Retail SETA (2023-01 – 2023-12)

Diploma in Supply Chain Management – Tshwane University Of Technology (2022-01 – 2022-12)

Grade 12 – Masisebenze Comprehensive school (2017-01 – 2017-12)