Nosipho Mbhele

I would present myself as a well-presented, enthusiastic, communicative and hard working person who thrives at the chance of learning new skills as the only skills that I have at the moment are not more enough than what I still want to experience and achieve in future. I am highly organized and also proficient in work-place. Three years of experience in Customer-Facing roles, Administrative and Quality Control, as well as call center agent (research agent).

I’ve gained the ability to effectively engage with diverse customers, listening to their concerns and resolving issues efficiently. I am a computer lover with extensive experience in Excel, Word, Data base, Microsoft, Swordfish, Outlook, Power Point, etc. a team player with a positive attitude, looking to deliver exceptional support and make a real difference. As a mom of 2 baby girls I am motivated to provide for them and create a stable future.

That is why I think I am a good fit for this role, but out of all I am a very communicative and patient person.

Administrative & Quality Control - Troika Credit Management

• Auditing
• Report preparation
• Checking target made in a day and week
• emailing
• Tracking
• manage documentation
• monitoring and evaluation

Call Center Agent / Market Research Agent - Zafra

• Reading scripted questions
• recording customer’s responses
• Verifying participant eligibility
• Log call outcomes

Deli Assistant - Super Spar

• Preparing and serving fast foods
• stocks display counters
• helping customers

Office Administration (OA) - Office Administration - Umgungundlovu Tvet College