Quality Control Officer with 20+ years of experience in data management, research coordination, and clinical trial administration
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Monitor Case referral forms and source documentation daily to determine the error rate. Provide staff with tools i.e checklists and tracking logs to ensure prevention of queries. Prepare and store participant clinical files.
Generate reports detailing visit times and duration of the visits for the clinicians, study coordinator and project manager on a biweekly basis. Review of participants files daily. Provide coaching and mentoring to the respective team members within the respective projects on methodologies such as: Recruitment, enrolment, retention, data and clinical administration.
Capture as per study requirements
Quality Control Officer - WITSHEALTH/SYNAPSE
(2025-10)
Monitor Case referral forms and source documentation daily to determine the error rate. Provide staff with tools i.e checklists and tracking logs to ensure prevention of queries. Prepare and store participant clinical files. Generate reports detailing visit times and duration of the visits for the clinicians, study coordinator and project manager on a biweekly basis. Review of participants files daily. Provide coaching and mentoring to the respective team members within the respective projects on methodologies such as: Recruitment, enrolment, retention, data and clinical administration.
Capture as per study requirements
Quality Control Officer - CAPRISA
(2022-10 - 2025-06)
Review all participant files to ensure that participant details are complete & correct. Ensure all required source documents are completed & filed in the participant file. Timeous entry of hardcopy data onto eCRFs within specified timelines.
Check participant CRFs to ensure they are complete & correct. Identify the source documentation & transcribe the relevant data onto the CRF. Capture the data online & submit the data to the sponsors.
Develop structured training interventions on CRFs & source documentation. Provide on-the-job coaching on error trends.
Data Quality Control Officer - FRESH
(2022-06 - 2022-09)
Ensure research protocols are implemented with strict adherence to SOPs and that CRF completion in accordance with good clinical practices (GCP). Perform daily quality control checks of paper forms (CRFs) prior to data entry. Ensure forms are filled correctly and there are no blanks or missing information.
Recommend and monitor corrective and preventive actions. Perform daily from participant files/forms into the REDCap database, including baseline demographics, clinic visit form, 3-monthly questionnaire, enrolment and disenrollment data as well as any other participant data. Perform daily entry of logs and excel spreadsheets including enrolment log, bloods and mucosal register, Acute data, post-graduation placement.
Delegate and monitor data entry from source documents, set daily targets, accuracy and monitor achievement. Provide training on corrective and preventative actions from queries encountered from quality control checks
Quality Control Officer - CAPRISA
(2021-07 - 2022-06)
Review all participant files to ensure that participant details are complete & correct. Ensure all required source documents are completed & filed in the participant file. Timeous entry of hardcopy data onto eCRFs within specified timelines.
Check participant CRFs to ensure they are complete & correct. Identify the source documentation & transcribe the relevant data onto the CRF. Capture the data online & submit the data to the sponsors.
Monitor queries to develop structured on-the-job training interventions on CRFs & source documentation on error trends.
Data Capturer - HST
(2020-10 - 2021-06)
To capture clinical charts into Tier.Net for HIV and TB patients. I assist with retention of patients on the ART program by providing demographic detail to our linkage officers. I compile daily, weekly and monthly reports for progress, workload and service delivery from our staff.
Monitoring and Evaluation Administrator: Maternal, Adolescent & Child Health - MATCH
(2019-02 - 2020-09)
To support facilities in ensuring that data is captured into relevant registers and databases. Monitor data flow to ensure that all outstanding, revised or incomplete data from various service points is corrected and submitted timeously. To actively participate in data collection from the facilities for MATCH reporting.
Ensure that all SOP's are available and implemented at facilities. Implement standardisation of data collection tools at a facility level. Support the development of data management and record keeping systems at the facilities.
Ensure that current data management systems are working and are efficient. Ensure accuracy, completeness and quality of onsite databases and registers. Participate in the compilation and generation of relevant reports.
Generate facility level dashboards and charts. Generate useful facility information presentations. Conduct facility information meetings in order to share all findings with facility staff and relevant stakeholders.
Participate in the generation of any information product as required. Ensure on-going in-service Training regarding data management processes. Conduct on-going mentoring on quality assurance, information generation a
Data Processing Coordinator - Africa Health Research Institute
(2016-10 - 2018-12)
Overseeing/ controlling the flow of data forms. Allocating/ scheduling of activities per each circle. Maintaining the data capture and call centre systems. Ensuring the systems are functioning and any program bugs are fixed.
Data capturing and call centre targets are being met. Data Quality controlling on discrepancies as they rise. Verification of data and management of data queries. Manage data processing equipment and daily outputs.
Develop, amend and train data capturers on standard operating procedure relating to data capture activities. Overseeing checking of quality, preparation, logging and transportation of blood specimen doing validation of data that has been captured, to eliminate errors in the database. Management of Data Capture Team regarding monitoring performance, leaves, data capture staff recruitment and disciplinary.
Overseeing data collections via call centre agents and also assist with day-to-day activities /problems /queries. Responsible for synchronizing of data that is collected by fieldworkers on daily basis. Responsible for safe keeping and functionality of tablets (EDC) which collect data.
Developing and implementing Quality Control SOPs. Assigning, trans
Data Coordinator - Africa Centre
(2008-02 - 2016-10)
Oversee and control the process of receiving data forms. Allocating/scheduling activities forms to each Data capture teams maintaining the data capture programme ensuring the programme is functioning and any program bugs are fixed. Overseeing verification of data and manage data queries.
Manage data processing computers and equipment. Develop and implement Standard Operating Procedures (SOP's) relating to data capture activities. Management of Data Capture Team and dealing with HR issues (like granting leaves, disciplinary, sharing policies)
Data Quality Controller - Africa Centre
(2007-03 - 2008-01)
To help maintain quality data in the Research database throughout the Demographic and HIV/AIDS survey to run queries to detect errors and do corrections to provide a report on quality issues as they arise. To participate in organisational quality improvement initiatives. To keep a proper record of their day-to-day tasks to ensure that the Database contains clean/Data of high Quality
Fieldwork Quality Controller - Africa Centre
(2006-06 - 2007-03)
To keep records of rejects to keep records of quality control visits to do quality control checks on the work done by fieldworkers to ensure consistency when a need arises to participate in organisational quality. Improvement initiatives
Mobile Fieldworker - Africa Centre
(2004-01 - 2006-05)
Tracking individuals who had migrated within KZN to participate on HIV/AIDS survey, compiling weekly and monthly reports
Fieldworker - Africa Centre
(2003-01 - 2003-12)
Collection household data and specimen collection
Grade 12 / Matric - Physical Science, English, Zulu, Afrikaans, Biology, Geography - Dlamvuzo High School (2001-12)
Project Management Short Course - Project Management (2010-02 - 2010-02)
