Nothando Ntokozo

Enthusiastic Sales Agent delivering exceptional customer experiences. Achieved and surpassed sales targets through active listening and strategic upselling. Committed to fostering positive relationships and enhancing team collaboration. Friendly and approachable team player with strong communication skills. Proven ability to handle multiple tasks efficiently while maintaining positive attitude.

Experience in providing exceptional customer service and working collaboratively in busy environments. Quick learner who adapts well to new challenges and always aims to contribute to welcoming atmosphere.

Sales Agent - Ethan Pillay - Greenbury, Phoenix

(2026-05)

• Built exceptional customer satisfaction by delivering friendly service.
• Listened intently to customers to identify upselling opportunities.
• Achieved and surpassed monthly sales targets, earning recognition as a top performer within the team.

Waitress - Maniie Govender - Durban

(2025-01 - 2025-03)

• Kept dining area tidy, clearing tables and resetting them for new guests in a timely manner.
• Delivered meals and beverages promptly, ensuring orders were correct and met customer satisfaction.
• Optimised customer experience, serving each guest with sincere, positive and enthusiastic attitude.

Matric, High School - ML Sultan Secondary (2021) Pietermaritzburg, KZN