Nozipho Masondo
Collections Consultant
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About
I consider myself responsible and dynamic person who go the extra mile, I look forward to a challenge and I enjoy being part of a team. I am always prepared to work in any environment, be it deserve or buys where my potential and opportunity of advancement exist zealous and ambition is what take through. I am willing to relocate and start in immediately / as soon as possible.
Experience
Collections Consultant - Mr Price Group
- Collecting default Instalment
- Data Capture
- Educate customers of their accounts
- Initiating debit orders first hand
Admin Clerk - Russell's Furniture Store
(2015-10 - 2017-05)
- Scanning & Filling
- Taking Cash
- Daily Banking
- Cash Recorns
- Petty Cash
- Data Capturing
- Dealing with incoming calls & Customer queries
- Printing Delivery Notes
Financial Consultant - Burnetts Furniture Store
(2014-06 - 2015-09)
- Capturing deals into the system
- Scanning & Filling
- Answering of Calls
- Customer Service
- Taking Cash
Call Centre Agent - JDG Financial Services
- Outbound late: Dealing with customers who missed one month's instalment
- Outbound late: dealing with the customers who missed more than two months instalments
- Special campaign: Adrs Accounts
- Trace campaign: dealing with uncontactable customers
- Personal loans: Collecting personal loans
- Inbound calls: dealing with inbound calls, Quiries& Escalate the accounts to the relevant departments
Education
N4 - Financial Management - Durban Central Technical College (2002)
N3 Senior Certificate - Durban Central Technical College (1999)
