Palesa Seetane
Call centre consultant trainer
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About
My objective is to develop my skills. This includes enhancing skills such as critical thinking, communication, teamwork and time management which are essential for future employment. I strive to focus on personal growth, this includes focusing on interests and hobbies and work on developing a strong sense of self identity and resilience. Building relationships with peers, colleagues and mentors who can provide guidance, support and recommendations for future opportunities.
Experience
Call centre consultant trainer at Sizwe Development Centre (2024-06-08 – 2024-08-08)
During this training we were taught how to be good communicators, active listeners, problem solving, Empathy, time management, technical proficiency, adaptability, sales skills and cultural awareness. In technical proficiency we were familiarised with call centre software, CRM systems and other relevant technologies for efficient operations
Education
Matric – Moses Marena Technical High school (2023)
Basic Call centre training – Sizwe Development centre (2024)
