Patrick Mwamba

Professional Bartender with extensive knowledge of spirits and engages customers one – on – one. Friendly, open and committed to building customer base by providing positive service experience. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Manager - Street bar name Desire - Johannesburg, South Africa

(2024-01)

• Creating a plan to meet company goals & objective
• Admin relations
• Hire new employees & conduct & valuation of current stuff.
• Part of the leadership and decision making.
• Keep the store in order and fully functional

Bartender - The Greenhouse Sandton - Sandton, South Africa

(2020-01 - 2023-12)

• Increased customer satisfaction by providing excellent service & crafting high quality cocktails
• Reduced wait time for drinks by efficiently managing the bar area and prioritizing orders.
• Contributed innovative ideas for seasonal cocktail menus that attract new clientele while retaining regulars.
• Participated in promotional events, representing the establishment positively while show casing signature cocktails.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Crafted special drink and cocktail menu items for seasonal offerings.

Assistant Manager - Blackdoor Lounge

(2017-01 - 2022-12)

• Helping manager with daily business operations.
• Supervising employees, and ensuring efficiency in work flow.

Bartender - The Grillhouse, Rosebank - Rosebank, South Africa

(2009-01 - 2015-12)

• Mixed unique and interesting drinks
• Completed requisitions to maintain required stock par levels
• Created attractive bar displays
• Engaging with customers in friendly conversations

Waiter - Lekgotla Restaurant

(2005-01 - 2009-12)

• Ensured Compliance with health regulations by maintaining cleanliness in the work area, utensils and equipment
• Handled customer complaints diplomatically, working towards their satisfactory.
• Collaborated with team members to ensure seamless guest experience
• Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledge recommendations.

High School

National Certificate