Patrick Mwamba
Professional Bartender with extensive knowledge of spirits and engages customers one – on – one. Friendly, open and committed to building customer base by providing positive servic
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About
Professional Bartender with extensive knowledge of spirits and engages customers one – on – one. Friendly, open and committed to building customer base by providing positive service experience. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Experience
Manager - Street bar name Desire - Johannesburg, South Africa
(2024-01)
- Creating a plan to meet company goals & objective
- Admin relations
- Hire new employees & conduct & valuation of current stuff.
- Part of the leadership and decision making.
- Keep the store in order and fully functional
Bartender - The Greenhouse Sandton - Sandton, South Africa
(2020-01 - 2023-12)
- Increased customer satisfaction by providing excellent service & crafting high quality cocktails
- Reduced wait time for drinks by efficiently managing the bar area and prioritizing orders.
- Contributed innovative ideas for seasonal cocktail menus that attract new clientele while retaining regulars.
- Participated in promotional events, representing the establishment positively while show casing signature cocktails.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Crafted special drink and cocktail menu items for seasonal offerings.
Assistant Manager - Blackdoor Lounge
(2017-01 - 2022-12)
- Helping manager with daily business operations.
- Supervising employees, and ensuring efficiency in work flow.
Bartender - The Grillhouse, Rosebank - Rosebank, South Africa
(2009-01 - 2015-12)
- Mixed unique and interesting drinks
- Completed requisitions to maintain required stock par levels
- Created attractive bar displays
- Engaging with customers in friendly conversations
Waiter - Lekgotla Restaurant
(2005-01 - 2009-12)
- Ensured Compliance with health regulations by maintaining cleanliness in the work area, utensils and equipment
- Handled customer complaints diplomatically, working towards their satisfactory.
- Collaborated with team members to ensure seamless guest experience
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledge recommendations.
