Phiwokuhle

Detail-oriented administration professional with hands-on experience supporting front-line public service delivery at the City of Johannesburg. Skilled in records management, data capturing, meeting coordination, and customer relations, with a track record of maintaining accuracy and confidentiality in a municipal government environment. Proficient across the MS Office Suite, with strong verbal and written communication and a reputation as a reliable, adaptable team player ready to take on greater administrative responsibility.

Administrative Volunteer at City of Johannesburg (CoJ) (2024-11 – 2026-04)

• Maintained and organised physical and digital filing systems, ensuring fast, accurate retrieval of municipal documents.
• Managed front-desk operations and handled public inquiries, directing stakeholders to the correct departments to keep service delivery efficient.
• Coordinated departmental meetings end-to-end: scheduling, preparing agendas, and recording accurate minutes for briefings.
• Captured and updated departmental data on internal systems, safeguarding accuracy and confidentiality of sensitive municipal records.
• Supported supply chain operations by processing administrative requisitions and tracking office inventory levels.
• Assisted senior administrators in ensuring departmental activities remained aligned with municipal bylaws and public service regulations.

Public Management N4-N6 Certificate in Public Management – South West Gauteng TVET College (2024)

Matric Certificate – Bhukulani Senior Secondary School (2020)