Experienced Customer Service and Administration professional
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Experienced Customer Service and Administration professional with over 14 years of experience in customer support, account management, data capturing, cash handling, CRM systems, and administrative operations. Strong background in resolving customer queries, account registration, document management, and maintaining excellent customer service standards.
Customer Service Centre Operator – Electronic Toll Collection (ETC) - SANRAL
(2011-02)
Customer service support, account registration, data capturing, cash handling, document filing and archiving, account management, case logging, and resolving customer queries.
Supervisor - Woolworths
(2008-12 - 2011-02)
Supervised staff operations, scheduling, cash handling, filing, reporting to Area Manager, resolving customer queries, and recording customer feedback.
