Rajen Naicker
Product Manager Lenovo
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About
I am an eager and ambitious individual, determined to make my mark in the IT industry. I am motivated by seeing the positive results after completing challenging tasks. In every project I undertake, I apply keen determination and a fastidious attention to detail, to deliver a high-quality end product.
What I have to offer your company is my driven, go-getter attitude, applied to all assignments you set before me, to deliver impressive results. What I hope you can offer me is a stimulating work environment that will teach me many new skills and challenge me to grow as a business person.
Experience
Work Experience
Employer:Pinnacle
Position Held:6. Lenovo Commercial Product Manager – SMB/ Rel
Duration: 2020 - Current
Duties: Product Manager: Lenovo Relationship (Laptops, Desktops, AIO’s and Tablet’s)
Procurement and Product Management
➢ Email SITA & WC pricelist to sales team every week
➢ Stock on hand report
➢ Forex booking - Back to back orders
➢ Monthly catch-up with Lenovo AM's
➢ Quote on Tender's & SMB
➢ Manage Emails
➢ Action plans to reduce aged and risk stock
➢ Submit GP / stock tracker with pipeline weekly
➢ Managing product on Sage - Creating NEW P/N's / ETA Management / EOL product management
➢ Daily backorder management
➢ Reserve stock management - All stock received B2B invoiced same month/Buffer stock cleared end of quarter
➢ Stock allocation when stock received
➢ Time management, Deadlines for Tenders and quotes
➢ Crisis management. Complaints (Internal and External)
➢ Communication skills - Regular and proactive communication, Success of Business unit
➢ Weekly preparation and driving of REL (Government) meeting
➢ Product Sales Certification on new products
➢ Email Pinnacle pricelist
➢ Move stock between lots
➢ Move price agreements
➢ Competitive Analysis
➢ Build relationships with Sales Silo owners and sales team
➢ Build relationships with Lenovo AM’s
➢ Special bid calculations
➢ Build and send Lenovo promos to the sales team
➢ Convert global catalogues
➢ Train new salespeople on SITA and SMB
Employer:Pinnacle
Position Held:5. Product Manager – Networking Division
Duration: 2014 - 2019
Duties: Product Manager: D-Link; TrendNet; HP Networking; Asus Networking; Linksys; Aten; Cisco; TP-link; Ruckus; Ubiquiti
- Manage the entire product life cycle which consists of:
➢ Strategic planning
➢ Product Feasibility
➢ Competitive analysis and market needs research
➢ Evaluating risks and proposing contingency plans.
➢ Design, plan and specification
➢ Development
➢ Drive internal communication in order to ensure delivery of solutions to customers
➢ Functionality & Testing
➢ Internal process flows and procedures for implementation
➢ Launching of new Product or Service, marketing existing products by mailshot specials
➢ Operation phase (track problems, customer experience)
➢ Financial performance and sales tracking
➢ Co-ordinate, facilitate and manage the end goal of making the product a reality
➢ Visits to clients new and existing
➢ Update pricelists
➢ Procure stock from the above vendors
➢ Update clients with ETA’s
➢ Provide Training for customers and internal sales staff
➢ Invoicing and ordering of stock
➢ Compiling of weekly sales out and inventory reports to the above vendors
Employer:Drive Control Corporation
Position Held:4. Product Specialist – Solutions Division
Duration: 2007 - 2013
Duties: Product Specialist
(Computer Associates (CA) back-up and security software, Overland disk & tape libraries, Adaptec RAID controllers cards, Snap Server Network Attached Storage (NAS), Emulex and Q-Logic Fibre channel cards, Arena RAID HDD Storage), Mellanox infiniband High performance computing cards and switches Dell San Storage and Servers, Huawei SAN’s, Servers, Modems, routers phones and tablets, switches & routers
- Manage the entire product life cycle which consists of:
➢ Strategic planning
➢ Product Feasibility
➢ Competitive analysis and market needs research
➢ Evaluating risks and proposing contingency plans.
➢ Design, plan and specification
➢ Development
➢ Drive internal communication in order to ensure delivery of solutions to customers
➢ Functionality & Testing
➢ Internal process flows and procedures for implementation
➢ Launching of new Product or Service, marketing existing products by mailshot specials
➢ Operation phase (track problems, customer experience)
➢ Financial performance and sales tracking
➢ Co-ordinate, facilitate and manage the end goal of making the product a reality
➢ Visits to clients new and existing
➢ Update pricelists
➢ Procure stock from the above vendors
➢ Update clients with ETA’s
➢ Provide Training for customers and internal sales staff
➢ Invoicing and ordering via Axapta
➢ Compiling of weekly sales out and inventory reports to the above vendors
Position Held: 3. Sales Consultant/ Product Specialist - (SAMSUNG Camera sales)
Duration: 2005 - 2006
Duties: Sales Consultant
➢ Invoicing using Axapta
➢ Specialist on cameras
➢ Update pricelists
➢ Prepare PSI reports (Products sales inventory)
➢ Prepare Back orders reports
➢ Creating Purchase orders on Axapta
➢ Creating mail shots on PowerPoint
➢ Product knowledge on Drive Controls products
➢ Send out specials to client base
Position Held: 2. RMA Supervisor
Duration: 2003 - 2005
Duties: RMA Supervisor:
➢ Data capture cameras and printers that come in for repairs
➢ Assign cameras for repairs to technicians
➢ Phone and fax quotes
➢ Liase with customers
➢ Invoicing using Axapta
➢ Assign tracking no's to completed jobs
➢ Dispatching of completed jobs
➢ Add on products
Duties: Spares
➢ Issuing of spares to technicians
➢ Ordering of spares from Samsung Korea
➢ Costing of spares
➢ Dealing with overseas principles
Employer: Phototechnik
Position Held: 1 Digital Support Technician and Supervisor
Duration: 1998 - 2003
Duties: Digital support Tech:
➢ Help with Hardware installation of digital cameras and printers and imaging software problems, over the phone and on site.
➢ Extensive knowledge of our products.
➢ Do firmware upgrades to cameras
➢ Promote products on shows
Education
Accounting
Qualifications:A + Technician – Dynamix Computer Training – Completed
Computer Literacy- Damelin – Completed
MDP 1- 2018
MDP Advanced 2019
MDP Executive 2020
BComm – Marketing
