Refilwe Masipa
IT Technician
Talent
Johannesburg, City of Johannesburg Metropolitan MunicipalityMember since September 12, 2023
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About
Hi Thank you for this Opportunity. My Name is Refilwe Masipa. I hold a A+ certificate , My experience in IT technical support has equipped me with a solid foundation in troubleshooting hardware and software issues. With my CompTia A+ certification, I have a deep understanding of computer systems, networking, and customer support. I am skilled in diagnosing and resolving technical problems, providing prompt assistance to end-users, and effectively communicating technical information to non-technical individuals. Moreover, my participation in the AWS re/start program has given me hands-on experience with cloud computing and an understanding of AWS services and architectures.
Experience
My experience in IT technical support has equipped me with a solid foundation in troubleshooting hardware and software issues. With my CompTia A+ certification, I have a deep understanding of computer systems, networking, and customer support. I am skilled in diagnosing and resolving technical problems, providing prompt assistance to end-users, and effectively communicating technical information to non-technical individuals.
Moreover, my participation in the AWS re/start program has given me hands-on experience with cloud computing and an understanding of AWS services and architectures.
Education
I hold a Higher certificate in Tourism Management from the university of South Africa.
